A Guide to Kickback at Posh

Chelsea Alterman

Kickback is Posh’s built-in referral tool that lets attendees and affiliates earn commissions for selling tickets, boosting sales and engagement effortlessly.

Kickback is a built-in referral tool that lets attendees and affiliates earn commissions for selling tickets. Once they enter their banking information, they’ll receive a unique referral link to share with their network.

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There are two types of Kickback offers:

Public Offer – Open to anyone who purchases a ticket
Affiliate Offer – Invite-only for selected affiliates, such as promoters, influencers, or brand partners

As an organizer, you can customize Kickback payouts based on a fixed dollar amount or percentage per ticket/order. Commissions are automatically deducted from your ticket revenue, eliminating manual payouts or external tracking.

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Why Use Kickback?

Boost ticket sales with referral links
Built into the Posh platform—no need for third-party tools
Automate affiliate payouts (promoters, influencers, brand partners)
Empower attendees to promote your event

📌 Kickback drives an average of 11% of total revenue for the top 15 organizers using this feature on Posh.

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Setting Up Kickback

1. Public Kickback (Anyone Can Join)

With Public Kickback, ticket buyers automatically see an option to earn money by referring others.

How Organizers Set Up a Public Offer

Navigate to Kickback in your Event Dashboard
Choose Public Offer and set the payout amount (fixed $ or % per ticket/order)
Activate the offer

How Attendees Join Public Kickback

A Kickback banner appears on your event page, letting potential buyers know about the offer
After purchasing a ticket, attendees see a "Turn Invites into Income" button
They click, set up their payout method, and get a unique referral link to share
Posh sends them a text and email reminder to enroll

📌 Example Use Case – A ticket buyer shares their Kickback link in a group chat. Five friends buy tickets using the link, earning the original buyer a Kickback commission on each sale.

2. Affiliate Kickback (Invite-Only Promoters & Influencers)

With Affiliate Kickback, you can handpick specific affiliates (promoters, DJs, influencers, brand partners) and customize commissions.

How Organizers Set Up an Affiliate Offer

Go to Kickback in your Event Dashboard
Choose Affiliate Offer and set a commission per ticket or order
Invite specific contacts via email or phone number

📌 You can create multiple affiliate offers for different commission tiers (e.g., high-tier promoters vs. standard promoters).

Affiliate Experience

Invited affiliates receive an email invitation with details about their offer
They set up their payout method via Stripe (takes ~7 minutes)
Once verified, they get a custom referral link to start sharing
They can track their earnings, ticket sales, and payouts in their Kickback Dashboard

📌 Example Use Case – An event organizer partners with three local DJs and gives them affiliate Kickback offers. The DJs promote the event, each earning a commission on every ticket sold through their unique link.

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Managing Kickback Offers & Performance

Kickback Dashboard (For Organizers)

Track total sales driven by Kickback
Monitor top-performing affiliates
Adjust commission amounts
Add, edit, or remove affiliates

📌 Example Use Case – An organizer notices one affiliate is underperforming, so they adjust the commission amount to incentivize more promotion.

Earnings & Payouts (For Attendees & Affiliates)

Earnings auto-deducted from ticket revenue (no separate manual payout needed)
Payouts occur every 1–2 business days (same schedule as event organizers)
Posh retains a 20% fee from the Kickback offer (e.g., if the offer is $5 per ticket, the affiliate receives $4)

📌 Example Use Case – An affiliate sells 20 tickets at a $5 Kickback rate and earns $80 in total commissions ($100 minus the 20% fee).

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Kickback Best Practices for Organizers

Promote Kickback in Your Event Marketing – Mention it in your event description, flyers, and social media posts
Leverage Video Content – Post a short explainer video showing how attendees can earn money by sharing the event
Use Social Proof – Highlight testimonials from previous affiliates who made real money using Kickback
Gamify It – Create a leaderboard for top affiliates and send weekly updates on rankings
Engage Affiliates Directly – Host a quick intro call to explain the best ways to promote the event
Collaborate with Influencers – Give exclusive Kickback offers to micro-influencers in your event's niche
Offer Additional Perks – Beyond commission, top affiliates can get VIP access, drink tickets, or shoutouts at the event

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Frequently Asked Questions

General Questions

What types of events can use Kickback?

Kickback is available for all paid events on Posh.

Can I use Kickback for free events?

No, Kickback is only for paid ticket sales.

Can I create multiple Kickback offers?

Yes, you can create multiple Public and Affiliate offers with different commission amounts.

Can I adjust a Kickback offer after it's live?

Yes, but affiliates will need to re-enter their banking info if the offer amount changes.

What happens if a ticket sold through Kickback is refunded or disputed?

The Kickback amount is deducted from the affiliate, not the organizer.

Earnings & Fees

How much can affiliates earn?

Organizers set the commission amount per ticket or order.

What is the Kickback fee?

Posh retains a 20% fee from the total Kickback amount.

How are Kickback payouts handled?

Payouts happen automatically every 1–2 business days via Stripe.

📌 Example Scenario:

A $10 Kickback per ticket = The affiliate receives $8 after Posh's 20% fee

Technical Questions

How do I add affiliates to an Affiliate Offer?

Go to Kickback Dashboard > Add Affiliate, enter their email or phone number, and send an invite.

Can I track Kickback performance?

Yes, the Kickback Dashboard shows sales, conversions, and commissions earned per affiliate.

Can I remove an affiliate from an offer?

Yes, you can edit or remove affiliates anytime in your Kickback Dashboard.

Does Kickback transfer when duplicating an event?

No, you'll need to recreate Kickback offers for each new event.

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Support & Troubleshooting

Who can I contact for questions or issues?

For technical/payment issues, email [email protected] or use the 24/7 chat on the Posh platform
For strategy and best practices, contact your Posh Business Partner

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